Terms of service

# Terms of Service

*Last updated: June 2026*

Please read these Terms of Service carefully before using the Y&Y Collective website. By accessing or using our website, you agree to be bound by these terms.

## 1. About Us

Y&Y Collective ("we", "us", "our") operates an online retail store selling products across categories including pets, baby & kids, home & garden, tools & DIY, car & auto, and health & beauty.

## 2. Using Our Website

By using our website, you confirm that:
- You are at least 18 years old (or have parental/guardian consent)
- You will use the site for lawful purposes only
- You will not attempt to disrupt or damage the website or its services
- The information you provide is accurate and complete

## 3. Products & Pricing

- We reserve the right to modify product descriptions, prices, and availability at any time without notice
- Prices are displayed in USD unless otherwise stated
- We make every effort to display product colors and descriptions accurately, but cannot guarantee your screen will display colors exactly as they appear
- In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price and issue a full refund

## 4. Orders & Payment

- By placing an order, you are making an offer to purchase a product
- We reserve the right to refuse or cancel any order at our discretion
- Payment must be received in full before orders are processed
- We accept major credit cards, debit cards, PayPal, Shop Pay, and other payment methods displayed at checkout
- All transactions are secured with SSL encryption

## 5. Shipping & Delivery

Shipping times and rates are outlined in our Shipping Policy. We are not responsible for delays caused by carriers, customs, weather, or other factors outside our control. Risk of loss and title for items pass to you upon delivery to the carrier.

## 6. Returns & Refunds

Returns and refunds are governed by our Refund Policy. We reserve the right to deny returns that do not meet the stated conditions.

## 7. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Y&Y Collective or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

## 8. Disclaimer of Warranties

Our website and products are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:
- The website will be uninterrupted or error-free
- Products will meet your specific requirements
- Defects will be corrected

## 9. Limitation of Liability

To the maximum extent permitted by law, Y&Y Collective shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, even if we have been advised of the possibility of such damages.

## 10. Indemnification

You agree to indemnify and hold harmless Y&Y Collective and its officers, employees, and agents from any claims, damages, or expenses (including legal fees) arising from your violation of these Terms or misuse of our website.

## 11. Governing Law

These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Illinois.

## 12. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website after changes constitutes acceptance of the new Terms.

## 13. Contact Us

If you have any questions about these Terms of Service, please contact us:

**Email:** support@yandycollective.com  
**Response time:** Within 1–2 business days